At Greenheap Agro Foods Pvt Ltd, your privacy is of utmost importance. We log your IP address during order placements for fraud protection. Fraudulent activities will be reported to the appropriate authorities.
We collect personally identifiable information that you voluntarily provide through forms such as user registrations, contact requests, guest comments, surveys, and other online activities. This data may include your name, address, phone number, email, demographic details, and additional information you choose to provide.
Our servers also automatically collect IP addresses, which may be used to analyze trends, administer our website, track user movements, and gather aggregate demographic information. These IP addresses are not linked to personal data and are retained for up to 60 days.
When using greenheapfoods.in or our mobile application, you are responsible for reviewing our terms and conditions. Greenheap Agro Foods Pvt Ltd reserves the right to modify these terms at any time.
Images displayed on our website and app are for representation purposes and may differ from actual products. Greenheap Agro Foods Pvt Ltd reserves the right to change product information without prior notice.
We prioritize quality at every step:
If you have specific concerns, please reach out through our Contact Us section.
With subscription plans, you don’t need to place orders daily. Orders can be altered for the next day or skipped by contacting our customer care team, who will assist you in updating your preferences.
Daily Timings:
Cut-Off Times:
All prices on greenheapfoods.in include GST, with additional delivery charges as applicable. Payment options include online gateways (Razorpay), UPI, GPay, net banking, and cash on delivery.
Refunds for account deactivation are processed after deducting applicable charges and will be completed within seven working days.
Discounts and cashback offers are time-limited and subject to change without prior notice.
Delivery timelines are approximate and may vary due to traffic or weather. Late delivery does not entitle cancellation or refunds. Ensure proper arrangements at your delivery location to receive your order safely.
For any undelivered orders, notify us within 3 hours of the scheduled delivery time to claim a refund. Refunds will not be issued for delays caused by events beyond our control, such as natural disasters or strikes.
By using greenheapfoods.in, you agree to our collection and use of personal data. While we employ robust security measures, no system is entirely immune to risks such as hacking. We may disclose personal information as required by law or to protect our interests.
All content on greenheapfoods.in, including trademarks, logos, designs, and text, is the exclusive property of Greenheap Agro Foods Pvt Ltd. Unauthorized use is strictly prohibited.
For any queries or concerns, contact us via our website or email at support@greenheapfoods.in.